Travel + Leisure reader-rated on comfort, service, food, value
Travel + Leisure readers voted EVA Air in the Top-10 International Airlines of the magazine’s 25th annual World’s Best Awards reader survey. Based on personal travel experiences, readers were invited to rate airlines for cabin comfort, ground and inflight service, food and value. Survey results are available on the Travel + Leisure website now and will appear in the August 2020 print edition.
Travel + Leisure points out that 4th ranked EVA moved up one spot from last year as readers praised its service, food and premium economy seats. One reader had even higher praise for flying in sitting up front: “My business class trip from Chicago to Taipei was the best airline experience I’ve ever had. Steak cooked to order, hot food options between mealtimes, plush down comforters and tons of legroom. Some business-class seats have a very narrow spot for your feet when the seat is laying flat but EVA’s seats had enough space for rolling over and getting a great night of sleep.”
“We are grateful for all of the support from passengers around the world,” said EVA President Clay Sun. “We never stop trying to excel and aim to make every passengers’ flight delightful with services and experiences that exceed expectations. Now, as we work to address impacts of COVID-19 on our own operations and our entire industry globally, we are also doing our best to maintain basic services to most of our major destinations. We continue to pay careful attention to details while we are simplifying services and taking additional measures to help prevent infection spread. We thoroughly sterilize cabins and follow strict protocols to safeguard our passengers’ health so they can be confident when they choose to fly with us.”
Travel + Leisure conducted the annual survey between Nov. 4, 2019 and March 2, 2020. Readers were invited to participate through the printed magazine, tablet editions, newsletters, social media and at www.travelandleisure.com. It required a minimum number of responses for a candidate to be included in the World’s Best Awards rankings. In addition to airlines, readers voted for airports, car-rental agencies, cities, cruise lines, destination spas, hotels, islands, tour operators and safari operators.
In order of ranking, Travel + Leisure’s World’s Top-10 Best International Airlines for 2020 are Singapore Airlines, Qatar Airways, Emirates, EVA Air, ANA, Air New Zealand, Japan Airlines, La Compagnie, Cathay Pacific Airways and Virgin Atlantic Airways.
EVA’s high standards for safety, service and cabin comfort earn high praise from multiple industry and government organizations every year. It has been recognized as 8th among the World’s Top-20 Airlines and 3rd of the World’s Top 20 Safest Airlines by AirlineRatings.com, 3rd in the World’s Best Airlines by TripAdvisor, 9th on the annual JACDEC Airline Safety Rankings and it has been recognized as a SKYTRAX 5-Star Airlines since 2016.
About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey also rated EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor awarded it top spots in five categories in its annual Travelers’ Choice Awards for Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.