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EVA Wins SKYTRAX 5-Star Airline Certification Tenth Year in a Row

SKYTRAX, an airline and airport review and ranking site, unveiled its “2025 World Airline Awards” at the Paris Air Show on Tuesday, June 17, 2025. President Clay Sun attended on behalf of EVA Air, which was awarded SKYTRAX’s Five-Star Airline certification for the tenth consecutive year and accepted several of the SKYTRAX’s honors, including 11 of the airline’s awards, first for “Best Economy Class Catering” and “World’s Cleanest Airline”.

“EVA Air has been recognized with the SKYTRAX’s Five-Star Airline certification for 10 consecutive years since 2016. In our ongoing pursuit of excellence, EVA Air strives to deliver the best every time, which is no easy feat,” said EVA President Clay Sun. “On behalf of EVA Air, we are deeply grateful to global travelers and the professional judges for recognizing our team’s unwavering efforts and commitment to high-quality services. I also want to acknowledge the dedication and contributions of every employee. This honor belongs to every colleague, and I am deeply proud. Looking ahead, EVA Air will continue to pursue progress and exceed expectations, delivering safer, more comfortable, innovative and enjoyable flight experiences for all passengers.”

EVA Air continues to enhance its onboard software and hardware services, officially launching the new fourth-generation Premium Economy Class seats on Boeing 787-9 this year. These upgraded seats feature the industry’s most spacious 42-inch front and rear seat spacing with the cradle motion recline mechanism, adjustable footrests and armrests, and 15.6-inch high-resolution widescreen monitors, delivering a luxurious and comfortable experience for passengers.

In terms of catering, EVA Air continues to bring fresh ideas to the in-flight dining experience, combining unique dishes from various countries, exquisite plate arrangements, and creative combinations. New, diversified menus are regularly introduced to suit the tastes of passengers from all over the world. Additionally, EVA Air remains attentive to every detail in the cabin, adhering to the principle of providing passengers with a clean and comfortable onboard environment. As a result, it has repeatedly been recognized as the ” World’s Cleanest Airline “.

EVA Air is the first airline in Taiwan to offer 24/7 customer service, offering around-the-clock support in both Chinese and English for a more convenient passenger experience. In addition, EVA Air currently offers passengers 30 minutes of complimentary inflight Wi-Fi and starting in July, the service will be upgraded for Infinity MileageLands members. All EVA Air Infinity MileageLands members flying onboard the Boeing 777-300 ER, Boeing 787, and Airbus A330-300 aircraft will enjoy free Wi-Fi for the entire journey. As a limited-time special, free wifi service will be available to all passengers (including non-members) from July to September. After September, the free Wi-Fi service will only be for Infinity MileageLands members.

SKYTRAX derives its annual “2025 World Airline Awards” from an international passenger survey measuring satisfaction with individual air travel experiences. The organization launched online questionnaires that reached hundreds of countries and more than 22 million travelers to evaluate services from airports to cabins for over 325 airlines and airports.

EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its rankings and the associated categories are:

Winning Awards Ranking 2025
Best Economy Class Airline Catering No. 1
The World’s Cleanest Airline No. 1
Best Premium Economy Class Onboard Catering No. 3
Best Business Class Airline Comfort Amenities No. 3
The World’s Best Airport Services No. 3
Best Airline Staff in Asia No. 4
The World’s Best Airline Cabin Crew No. 5
World’s Best Premium Economy Class Airlines No. 5
World’s Best Economy Class Airlines No. 6
The Best Airlines in Asia No. 7
World’s Most Family Friendly Airline No. 9

More information on EVA’s honors and awards is available at Awards & Honors – EVA Air .

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliated company of global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA Air to Join IATA’s Turbulence Aware Platform Enhancing Flight Safety

EVA Air remains at the forefront of innovation and advancing safety measures whenever possible. At the 81st International Air Transport Association (IATA) Annual General Meeting and World Air Transport Summit (WATS), EVA Air President Clay Sun and IATA Director General Willie Walsh signed a cooperation agreement announcing EVA Air’s official membership in the IATA’s Turbulence Aware platform.

As climate patterns shift, turbulence is becoming more frequent, presenting a growing consideration for flight safety and operational planning. To ensure the safety of passengers and crew, EVA Air has joined the global effort to enhance real-time turbulence data sharing and improve predictive safety measures through this cutting-edge platform.

“Although technology is becoming more advanced, turbulence is still one of the most difficult weather conditions to predict. Mild turbulence may cause the aircraft to shake, while severe turbulence may cause structural damage to the aircraft which is the most undesirable situation,” said EVA Air President Clay Sun. “We believe that joining Turbulence Aware will help pilots and dispatchers to analyze real-time data, plan and choose appropriate flight paths to avoid areas with higher turbulence risks, and ensure the safety of passengers and aircraft.”

“We are delighted to have EVA Air join Turbulence Aware to further enhance the capabilities of crew and dispatchers around the world to improve flight safety, fuel efficiency and passenger comfort,” said IATA Director General Willie Walsh. “With the data reported by each airline, we can provide flight crews and dispatchers with a clearer picture, making the platform more helpful in reducing the impact of turbulence. In 2024, participating airlines generated a total of 51.8 million turbulence reports, a significant increase of 35% from 2023, which will be very beneficial in reducing the damage caused by turbulence.”

The platform currently includes 28 airlines sharing reports from over 2,700 aircraft. Once the platform compiles the data, it delivers real-time turbulence information to pilots through images, enabling them to make timely route adjustments and avoid affected areas. EVA Air will initially deploy a total of 33 Boeing 777-300ER aircraft to participate in collecting and reporting data.

IATA is a non-governmental organization that represents the global airline industry. It has approximately 350 airline members, accounting for more than 80% of global air transport volume, and EVA Air is a proud member. The association aims to support several aviation activities and assist in formulating key aviation industry policies.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliated company of global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA Air to Launch Exciting Upgrade for Inflight Wi-Fi Service this July

EVA Air is set to launch a significant upgrade to its in-flight Wi-Fi service this July, offering complimentary access to “Infinity MileageLands” members across all cabin classes. Passengers can enjoy seamless connectivity when the aircraft reaches 10,000 feet cruising altitude. To promote this upgrade, EVA Air plans to roll out a limited-time summer promotion, from July 1 to September 30, 2025, allowing all passengers—members and non-members alike—onboard Wi-Fi equipped aircraft (Boeing 777-300ER, Boeing 787, and Airbus A330-300) to enjoy free unlimited web browsing Wi-Fi service.

Following the promotional period, complimentary in-flight Wi-Fi access will be available exclusively for Business Class passengers and “Infinity MileageLands” members, allowing them to stay connected to unlimited web browsing or text messaging. Whether it’s replying to work emails, chatting with friends and family, monitoring the stock market, or sharing travel photos on social media, staying connected in the sky has never been easier.

When booking a flight with EVA Air, members need to input their “Infinity MileageLands” membership number for the system to determine their eligible inflight Wi-Fi service. The plan description is as follows:

Diamond / Gold Card Silver Card Green Card Non EVA FF member
Royal Laurel / Premium Laurel / Business Unlimited Web Browsing (Note 1) Unlimited Web Browsing Unlimited Web Browsing Unlimited Web Browsing
Premium Economy Unlimited Web Browsing Unlimited Web  Browsing Unlimited Web Browsing None
Economy Unlimited Web Browsing Unlimited Text (Note 2) Unlimited Text None

**Effective October 1, 2025, this plan applies to all EVA Air and UNI Air international flights.
Note 1: Unlimited web browsing does not support video streaming, voice calls, VPN connections, and video conferencing.
Note 2: Text messaging is supported via apps such as LINE and WhatsApp (excluding photo sharing).

Passengers who are not yet members of “Infinity MileageLands” are highly encouraged to sign up via the EVA Air website. New members can receive 1,000 bonus miles and gain access to complimentary Wi-Fi benefits.

For passengers flying on Airbus A321-200 aircraft, EVA Air has introduced a newly developed wireless in-flight entertainment system. Passengers can enjoy a wide selection of high-quality entertainment services by connecting their mobile devices or tablets to the onboard network and using personal earphones. The upgraded system is already being rolled out and is expected to be fully available across the fleet by early 2026.

Through advanced technology, EVA Air continues to innovate and enhance the digital in-flight experience. For more information about Wi-Fi and wireless inflight entertainment services, please visit https://www.evaair.com/en-global/fly-prepare/flying-with-eva/inflight-entertainment-service/.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliated company of global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.