EVA Air Ranked Among the Top 10 in the Best International Airlines Category

Condé Nast Traveler announced the results of its annual Readers’ Choice Awards today, and EVA Air has proudly secured a top 10 spot. The airline was voted number 9 by U.S. readers in the Best International Airlines category. These awards are among the longest-running and most prestigious in the travel industry, recognizing excellence globally. This recognition highlights EVA Air’s outstanding dedication to delivering a first-class experience in the skies, comfort, and safety.

Condé Nast Traveler is a luxury and lifestyle travel magazine known for curating content that inspires, informs, and empowers readers to explore the world. With a strong emphasis on luxury, comfort, and cultural exploration, Condé Nast Traveler continues to be a trusted source for millions of travelers around the globe. More than 575,000 of its readers across the United States submitted responses rating their travel experiences worldwide, which was open for voting between April 1 and June 30, 2024.

Readers voted through a questionnaire featuring candidates across various categories. To be eligible for the Readers’ Choice Awards, candidates must meet a minimum number of responses and overall rating. Each candidate was scored based on category-specific criteria. The 2024 Readers’ Choice Awards are published on Condé Nast Traveler’s website at cntraveler.com/rca and celebrated in the November issue.
EVA Air was previously honored by Condé Nast Traveler in the 2023 Readers’ Choice Awards as one of The Best International Airlines. This year, EVA Air has garnered further accolades, including recognition from Travel + Leisure readers as one of the top 10 World’s Best International Airlines for 2024, and the airline achieved remarkable success at SKYTRAX’s “2024 Global Airline Awards,” winning 16 airline-based awards.

EVA Air’s Royal Laurel Class Giorgio Armani amenity kits, recognized this year by UK’s Onboard Hospitality Awards are getting an exciting update. The award-winning kit, which took home the “Best Business Class Amenity Kit” title at the World Travel Catering Expo (WTCE), will feature a brand-new design. Passengers departing from Taipei will receive a sleek black pebble-grain hard case, with a Giorgio Armani coin purse. For return flights to Taiwan, the kit will feature a black faux-leather vintage bag, including a Giorgio Armani keychain. Both versions come with luxury skincare products from Australia’s high-end brand, Jurlique, promising an elevated inflight experience. In addition to these amenity kit upgrades, EVA Air has refreshed its Royal Laurel Class pajama. Created in partnership with renowned Taiwan designer Jason Wu, the new collection features a chic light gray base with contrasting accents of burgundy or deep turquoise. The pajamas are available in three sizes, offering comfort for passengers of various body types.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

Comfort, service and value earn “Travel + Leisure” readers’ votes

EVA Air has won more accolades, this time from Travel + Leisure’s  readers as one of the World’s Best International Airlines of 2024. Based on their experiences with cabin comfort, inflight service, customer service and value, readers responding to the publication’s annual “World’s Best Awards” survey ranked EVA 10th on the list. Survey results are available on the “Travel + Leisure” website . Travelers can book EVA flights in addition to learning more about routes and services, at www.evaair.com.

“Last year, EVA carried over 11.2 million passengers. We are very grateful for the recognition and trust from passengers worldwide. We are always committed to improving service quality in addition to cooperating with many well-known brands around the world to provide comfortable onboard services,” said EVA President Clay Sun.  “We will continue to introduce new aircraft and plan to equip the Boeing 787-9 with Premium Economy Class in the fourth quarter of 2024. We aim to make our flights as comfortable and enjoyable as possible for every passenger.”

The “World’s Best Awards” survey covers125 categories and approximately 186,000 “Travel + Leisure” readers completed the 2024 survey, casting more than 700,000 votes for more than 8,700 unique properties, airlines, airports, hotels and cities. EVA, along with Singapore Airlines, La Compagnie, Emirates, All Nippon Airways, Qatar Airways, Korean Air, Japan Airlines, Thai Airways International and Etihad Airways, has been selected as one of the Top 10 International Airlines this year. Therefore, EVA stands out from hundreds of airlines around the world, highlighting the comprehensive recognition of EVA’s service quality by passengers.

EVA is one of only 10 SKYTRAX-rated 5-Star Airlines worldwide and has enjoyed this accolade for nine consecutive years. The airline has also recently won 16 separate awards, including eighth place among SKYTRAX’s “World’s Top 10 Airlines” and top spots for the “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia”. It also earned AirlineRatings.com’s “Top 25 Best Airlines in the World for 2024”, and was selected as one of the top 20 safest airlines in the world.

About EVA Air
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

Ranking 8th among SKYTRAX’s Top 10 Best Airlines in the World

SKYTRAX, an airline and airport review and ranking site, unveiled its “2024 Global Airline Awards” at the Fairmont Windsor Park on Monday, 24 June, 2024. EVA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World’s Top 10 Best Airlines” and first for “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia” EVA also earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines for nine consecutive years. More information on EVA’s honors and awards is available at Awards & Honors – EVA Air | North America (English). Travelers can check out routes and book flights at www.evaair.com.

“Reaching the highest bar to win the SKYTRAX 5-Star Airline Rating is an honor and the best affirmation we could receive of the good and hard work all our employees perform on a daily basis,” said EVA President Clay Sun. “We are grateful to every passenger for their trust and support and will continue to pursue excellence and continuously introduce the latest technology to optimize our services in order to bring a more comfortable, safe and enjoyable flight journey to all passengers.”

EVA launched the world’s first Premium Economy Class in 1992, leading the airline industry and setting the pace for widespread adoption of this innovative cabin. As it continues to expand its fleet and network, EVA is adding its latest Premium Economy in-between the Royal Laurel and Economy Classes on its Boeing 787-9s, refreshing and reconfiguring the aircraft. It will introduce the first upgraded B787-9 before the end of 2024 and the rest of the fleet will undergo the upgrade process. EVA will use them to facilitate flight scheduling and further elevate service quality, enabling more passengers to enjoy higher quality onboard experiences at affordable fares.

In order to further optimize in-flight services, starting from July 2024, EVA will offer Taiwan’s famous Kanpai Group Japanese-style barbecue meals to passengers in all three cabin classes, initially available on routes departing from Taipei to Los Angeles, San Francisco, Seattle, and New York. On top of that, the service items are constantly improving; its Royal Laurel Class exclusive Giorgio Armani amenity kit and Premium Economy Class Kipling amenity kit received “Best Onboard Amenities Kit (Business)” from Onboard Hospitality magazine and “Asia Best Premium Economy Class Amenity Kit” from PAX International at this year’s WTCE (World Travel Catering Expo) in Germany. The new collection will launch in the second half of 2024, bringing a refreshing experience to passengers.

SKYTRAX derives its annual “Global Airline Awards” from analyses of results of an international passenger service survey that measures satisfaction with individual air travel experiences. The organization launched online questionnaires that reached hundreds of countries and more than 21 million travelers to evaluate services from airports to cabins for more than 350 airlines and airports.

EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its rankings and the associated categories are:

About EVA Air:
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA for the “World’s Best Premium Economy Class Airlines,” “World’s Best Airline Cabin Crew” and “Best Airlines in Asia.” APEX (Airline Passenger Experience Association) recognized it the “Five Star Global Airlines” and “Best Cabin Service” while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

Comfort, service, value earn “Travel + Leisure” readers’ votes

EVA Air has won more accolades, this time from Travel + Leisure’s  readers as one of the “World’s Best” 10 Favorite International Airines of 2023. Based on their experiences with cabin comfort, inflight service, customer service and value, readers responding to the publication’s annual “World’s Best Awards” survey ranked EVA 10th. Survey results are available on the “Travel + Leisure” website and will appear in the August 2023 print edition, on newsstands July 21. Travelers can book EVA, flights in addition to learning more about routes and services, at www.evaair.com.

As EVA steadily restores its schedules to pre-lockdown frequencies, it is also working to tailor procedures and services to better accommodate passengers’ personal airline travel preferences.
“We are continually improving and upgrading EVA’s digital services. At the same time, we are collaborating with luxury-brand leaders such as Giorgio Armani, FURLA, Kipling and Jason Wu, creating brand-new amenity kits and pajamas for Royal Laurel and Premium Economy Class passengers,” said EVA President Clay Sun. “We are also elevating the inflight dining experience with more to choose from, including the world’s most famous of China’s traditional foods, Cantonese cuisine, and creative new desserts. We aim to make our flights as comfortable and enjoyable as possible for every passenger.”

The “World’s Best Awards” survey was available to “Travel + Leisure” readers from October 24, 2022 through February 27, 2023. Covering 122 lists of favorites, approximately 165,000 “Travel + Leisure” readers completed the 2023 survey, an increase of almost 25 percent from pre-pandemic voting levels. They cast more than 685,000 votes for more than 8,500 unique properties with airlines, airports, hotels and cities among them.

EVA is one of only 10 SKYTRAX-rated 5-Star Airlines worldwide. It also won 12 separate awards, including ninth place among SKYTRAX’s “World’s Top 10 Airlines” and secured top spots for the “World’s Best Premium Economy Class” and “World’s Best Premium Economy Inflight Catering.” It ranked in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards in the Top 10 Airlines in the World while TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in the Travelers’ Choice Awards for Airlines. It also earned eighth place in AirlineRatings.com’s “Top 25 Best Airlines in the World for 2023” and won similarly high ratings for safety and COVID compliance in January 2023.

About EVA Air
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations and schedules or book and buy tickets at www.evaair.com.

Keeps passenger care, attention to detail, innovation as priorities

EVA Air has once again earned SKYTRAX’s 5-Star Airline certification. Only 10 airlines in the world have been awarded 5-Star certifications and EVA is the only one in Taiwan to receive the distinction. It’s an honor the airline has merited for eight consecutive years, starting in 2016. It again confirms the strength of EVA’s service quality. Information about EVA services, fares and routes, in addition to booking and buying options, is available at www.evaair.com.

“Reaching the highest bar to win 5-Stars in SKYTRAX’s annual airline audits for eight years in a row is both an honor and the best affirmation we could receive of the good and hard work all our employees perform every day. It motivates us to continuously improve our services,” said EVA President Clay Sun. “We’ve had the goal to be the world’s best service airline since 1989 when EVA was established and that has not changed. We will not lose our focus on improving and innovating or introducing more personalized services.”

SKYTRAX is a world-renowned aviation research authority that awards airlines one-to-five stars annually after comprehensive evaluations and professional analyses of quality standards for close to 350 airlines around the globe. Categories considered include airport services, seat comfort, inflight service supplies, cabin comfort, catering, in-flight entertainment, cabin crew services and more. These star designations have served as important reference points for airline passengers. In addition to EVA, the other nine airlines to receive the highest 5-Star honors for 2023 include Singapore Airlines, All Nippon Airways, Japan Airlines, Korean Air, Asiana Airlines, Qatar Airways, Cathay Pacific, Hainan Airlines and Garuda Indonesia.

During nearly a month of close SKYTRAX inspections, approximately 800 functions on or related to EVA flights throughout Europe, the United States, Northeast Asia and Southeast Asia, including the full range of services on the official website, digital services, airport services, inflight services, cabin comfort and more were scrutinized. Inspectors reviewed Economy, Premium Economy and Royal Laurel Classes separately, starting at the airport counters and drilling down to examine details such as cabin-interior cleaning. SKYTRAX inspectors relentlessly pursued their tasks to ensure that each detail of airline service represents the highest standards of 5-Star certification.

EVA’s entire staff upholds the highest standards. In their 2023 analyses, SKYTRAX inspectors highlighted EVA’s smooth boarding order, inflight services, flight attendant service skills, inflight tableware and inflight entertainment system. They singled out cabin cleanliness, amenity kits, cabin safety and seat comfort in EVA’s Boeing-787 Royal Laurel Class as standouts.

The pandemic forced EVA to adjust the limited operations that were possible to strike a balance between epidemic prevention and service quality. It employed the latest   technology to accelerate digital conveniences such as automatic check-in and electronic onboard reading materials such as newspapers and magazines. At the same time, it focused on continuously improved services, launching new inflight cuisines created in collaboration with Michelin-starred Chef Nakamura, Chef Paul Lee and Ching-Biao Huang, the gourmet Chinese food celebrity chef. It also introduced award-winning inflight beverages, featuring “Simple Kaffa” by World Barista Champion Berg Wu and VWI from World Brewers Cup Champion Chad Wang. As global tourism regains pre-pandemic momentum, EVA plans to be prepared to consistently offer Five-Star Airline services throughout its operations.

About EVA Air:
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.

The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Also adding Premium Economy Class to current two-cabin configuration

EVA Air ordered five more Boeing 787-9s following approval by its board of directors on March 13, 2023. The deliveries are scheduled to begin in 2025 and be completed in 2027. And, starting in mid-2024, EVA will update and reconfigure its 787-9s to add its popular Premium Economy Class to the Royal Laurel and Economy options now available on the aircraft. Inclusion of this latest 787 order will increase the number of B787s in EVA’s fleet to a total of 26, 13 B787-9s and 13 B787-10s. More information about EVA’s fleet and cabin services, in addition to its routes and booking choices, is available at www.evaair.com.

“We will put our new Boeing 787-9s to work on long-haul routes to Europe and North America. The introduction of Premium Economy on these aircraft will meet growing operational needs and make our flights even more attractive to passengers,” said EVA President Clay Sun. “We will continue to offer two cabin choices on our Boeing 787-10s and use them for flights within Asia and to Oceania.”

Boeing designed its 787 Dreamliners with lighter composite construction, using materials such as carbon fiber. More than 50% of the aircraft’s total weight comes from these kinds of advanced materials, significantly reducing the aircraft’s overall weight and likelihood of metal fatigue or corrosion, lowering maintenance costs. By choosing to use advanced GEnx engines, EVA is also shrinking fuel consumption and greenhouse gas emissions by 25%, compared to the power systems used on traditional wide-body aircraft. These high fuel efficiencies combined with range capabilities equip EVA to further enhance operational performances and passenger services.

Boeing equips its 787s with advanced air filtration system that improve cabin air. It constructs the fuselage with a combination of composite materials that make it more airtight. The cabin humidity equipment Boeing uses on the 787s can be adjusted three-to-four times higher, making the inflight atmosphere less drying compared to other aircraft. Boeing also designed its 787s so that cabin pressure can be controlled to a degree that causes altitude to feel like the optimal 6,000 ft. instead of the standard 8,000 ft., reducing headaches and fatigue.

EVA operates a fleet of 85 aircraft, consisting of 77 passenger and eight cargo aircraft. An additional four Boeing 787-9s, seven Boeing 787-10s and one Boeing 777F from previous orders are scheduled to be delivered before 2025.

About EVA Air
EVA Air is a Star Alliance member and one of 10 SKYTRAX-rated 5-Star airlines worldwide. It also ranked 7th among the SKYTRAX World’s Top 10 Airlines and secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. It won a spot in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World and Travel + Leisure readers voted it in the Top-10 International Airlines. TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while it also earned eighth place in AirlineRatings.com’s “Top 20 Airlines in the World” for 2022 and again won similarly high ratings for safety and COVID compliance in January 2023.
The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

Carrier wins Readers’ Choice Award recognition for first time

EVA Air has landed a 7th place ranking in Condé Nast Traveler’s prestigious 2021 Readers’ Choice Awards for the Top 10 Airlines in the World. The recognition marks the first time EVA has won a Top 10 spot from the publication’s readers and comes on the heels of equally high or higher traveler ratings in annual SKYTRAX and Travel+Leisure surveys. Readers Choice Award results are available on the Condé Nast Traveler website and highlighted in November US and UK print editions. Information about EVA, its routes and services is available at www.evaair.com.

The annual survey to identify the world’s best hotels, resorts, cities, countries, islands, spas, villas, tours, trains, car rentals, luggage, airlines, airports, tours, and cruises attracted more than 800,000 readers to vote between 1 April and 31 May, 2021. By rating their travel experiences from around the globe, readers shared insights into places and things they miss and what they can’t wait to get back to. Condé Nast Traveler describes its Readers’ Choice Awards as the longest-running and most prestigious recognition of excellence in the travel industry.

“We miss flying our passengers to favorite destinations and those of their dreams every bit as much as they miss air travel with us,” said EVA President Clay Sun. “We look forward to the day when COVID-19 no longer disrupt global travel and we can again operate our full schedule with all the services and niceties we are known for. In the meantime, we are adopting new technologies that enhance passenger wellbeing and working towards automated, paperless services with minimal face-to-face contacts during ticketing, check-in, baggage drop, departure and baggage claim processes. We could not do any of it or win passenger appreciation and recognition without the dedicated, hard-working EVA team.”
Condé Nast Traveler is a luxury and lifestyle travel magazine. In addition to Condé Nast Traveler US and UK, there are nine different international editions, including separate publications in China, India, Italy, Spain and the Middle East.

EVA was recently ranked 7th among the SKYTRAX World’s Top 10 Airlines. It secured additional spots in SKYTRAX’s top 10 for Best Economy Class Onboard Catering, Best Business Class Airlines, World’s Best Airline Cabin Cleanliness, World’s Best Airport Services and more. Travel+Leisure readers honored EVA by voting it 3rd in the “World’s Best International Airlines.” AirlineRatings.com ranked EVA 9th of the World’s Top-20 Airlines, 6th in the World’s Safest Airlines for 2021 and among the World’s Top-20 COVID-19 Compliant Airlines. EVA will continue to improve in the post-pandemic era and to be dedicated to maintaining top standards of safety and service on every flight.

About EVA Air
EVA Air is a Star Alliance member and one of 11 SKYTRAX-rated 5-Star airlines worldwide. It was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations, schedules and services or book and buy tickets at www.evaair.com.

In Top 10 for Economy catering, Business Class, cleanliness, services

SKYTRAX revealed its 2021 World Airline Awards on 28 September, 2021 and EVA Air ranked 7th among the “World’s Top 10 Airlines. EVA also won 4th place for Best Economy Class Onboard Catering, 5th in the World’s Best Business Class Airlines, 5th for World’s Best Airline Cabin Cleanliness and 6th for World’s Best Airport Services. Travelers can learn more about EVA’s routes and award-winning services or book and buy tickets at www.evaair.com.

Due to the global impact of COVID-19, the number of international flights and passengers fell dramatically, leading SKYTRAX to suspend its annual World Airline Awards in 2020. This year, SKYTRAX conducted its annual airline survey online and extended its questionnaire availability from September 2019 through July 2021 and invited travelers to evaluate their airline experiences over an 18-month period. Throughout the pandemic, EVA has worked hard to maintain basic services to most of its major destinations and adjusted ground and inflight operations to balance COVID-19 prevention measures with its trademark high-quality service.

“We are grateful for all of the support passengers from around the world continue to give us,” said EVA President Clay Sun. “Even as COVID-19 has changed the way people travel, we have not stopped working to identify and develop new and better ways to give our passengers the safest, most comfortable and enjoyable flying experiences possible. We have tested Affinidi, AOKpass and IATA Travel Pass and have not stopped evaluating other digital health verification platforms. With these and other leading-edge services, we are determined to offer the best, most passenger-friendly paperless, zero-contact airport environment available. Our COVID-19 prevention measures are already recognized among the world’s best and we have been awarded for these protocols by global rating organizations. Every bit of positive recognition we receive is encouragement for the hard work of everyone at EVA.”

In addition to EVA’s numerous SKYTRAX awards, readers of influential global travel brand Travel+Leisure honored EVA by voting it 3rd in the “World’s Best International Airlines.” AirlineRatings.com ranked EVA 9th of the “World’s Top-20 Airlines,” 6th in the “World’s Safest Airlines for 2021” and among the “World’s Top-20 COVID-19 Compliant Airlines.” EVA is bound to continue to improve in the post-pandemic era and to be dedicated to maintaining top standards of safety and service on every flight.

SKYTRAX is a prestigious international air transport rating organization that advises airlines and airports around the world on quality improvements and recognizes the world’s best airlines through analyses of global passenger satisfaction surveys. It has become established as an important reference source for airlines, the tourism industry and frequent flyers. More than 13 million travelers in over 100 countries responded to the questionnaires and offered comments to more than 350 airlines on their epidemic prevention measures and 68 service categories from airport to inflight services.

About EVA Air
EVA Air is a Star Alliance member and, in addition to the top rankings the airline received in 2021, it is one only 10 SKYTRAX-rated 5-Star airlines worldwide. TripAdvisor also recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while Travel + Leisure readers ranked it in the Top-10 International Airlines. It also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 after similarly high ratings for safety and COVID compliance in January.
The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations and schedules or book and buy tickets at www.evaair.com.

Travel + Leisure readers voted on comfort, service, food, value

EVA Air has climbed from 4th place among Travel + Leisure’s “World’s Best” Top-10 International Airlines to 3rd. This is EVA’s best ranking since the travel brand’s readers first began giving it significant numbers of high votes in 2010. Based on their travel experiences, Travel + Leisure invites its readers to rate airlines for cabin comfort, ground and inflight service, food, reliable operations and value in the annual “World’s Best” survey. EVA’s performance demonstrates that it continues to deliver the same high quality service passengers from around the world consistently praise. Survey results are available on the Travel + Leisure website. Travelers can learn more about EVA, its COVID-19 protocols and book flights at www.evaair.com.

As they responded to the survey, Travel + Leisure readers complimented EVA as “one of the best airlines I’ve ever traveled with,” “excellent service and food” and “I can’t wait to fly them again!”

“We are especially grateful for the trust and support our passengers give us. Even as COVID-19 impacts the global airline industry in unprecedented ways that are completely changing air travel, we will never stop doing everything we can to give passengers the best possible service,” said EVA President Clay Sun. “We have worked hard to maintain basic services to most of our major destinations and always pay careful attention to the tiniest details, even when we have to simplify services and practice strict COVID-19 prevention measures. Now, we are adopting new technologies to enhance passenger services, working towards automated, paperless service. Our goal is to provide service from booking to arrival and baggage claim that is advantageous to everyone involved in the post-pandemic era.”

Travel + Leisure is an influential global travel brand with 6.1 million monthly readers of its print edition, 15.4 million website page views and 14.1 million social media followers. It invites readers to rate their travel experiences with airlines, airports, hotels, cities, islands and more in an annual survey that culminates with the “World’s Best Awards.”
The Travel + Leisure survey was open to readers from 11 January through 10 May, 2021. Readers were invited to participate through the print and tablet editions, newsletters, social media and at www.travelandleisure.com. Marketing & Research Resources, Inc. (M&RR)
maintained, monitored and kept the survey website secure, along with collecting and tabulating responses. In order of ranking, Travel + Leisure’s World’s Best Top-10 International Airlines for 2021 are Singapore Airlines, Qatar Airways, EVA, Emirates, La Compagnie, Turkish Airlines, Japan Airlines, Virgin Atlantic Airways, Korean Air and Air New Zealand.

When the COVID-19 pandemic started, EVA began to evolve, introducing new features to make air travel more convenient for passengers, save them time at the airport and minimize personal contacts. It initiated automated online check-in and re-engineered boarding order to eliminate congestion at gates and onboard as passengers stow luggage and settle into their seats. It is also working with Affinidi, AOKpass and IATA Travel Pass to pilot programs that use apps to capture and verify passengers’ health credentials and PCR test results. These apps also make it easy for passengers to quickly check the latest updates to travel and entry regulations.

EVA’s high standards for service, cabin comfort, safety and now, COVID-19 prevention measures, consistently earn praise from industry and government organizations. It was recognized as 9th among the World’s Top-20 Airlines, 6th in the World’s Safest Airlines for 2021 and among the World’s Top-20 COVID-19 Compliant Airlines by AirlineRatings.com, 3rd in the World’s Best Airlines by TripAdvisor, 9th on the annual JACDEC Airline Safety Rankings and has been rated as a SKYTRAX 5-Star Airline every year since 2016.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while Travel + Leisure readers ranked it in the Top-10 International Airlines. It also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 after similarly high ratings for safety and COVID compliance in January.
The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations and schedules or book and buy tickets at www.evaair.com.

While 2020 and the first half of 2021 have had catastrophic effects on the global air travel industry, EVA Air has again proven itself to be one of the World’s Best Airlines, ranking 9th in AirlineRatings.com’s annual recognition of excellence. The honor follows EVA’s distinction in January as 6th in the influential ratings website’s World’s Safest Airlines for 2021 and placement among the World’s Top-20 COVID-19 Compliant Airlines where carriers are listed alphabetically. Additional information about the awards and rating criteria is available at www.AirlineRatings.com and the most up-to-date EVA route, service and COVID safety practices are detailed at www.evaair.com.

In its overview of the “World’s Top 20 Airlines for 2021,” AirlineRatings said, “EVA Air is a leader in Taiwanese aviation and has always been at the forefront of cabin innovation such as premium economy in 1992.”
AirlineRatings.com regularly monitors and evaluates more than 435 airlines, subjecting them to rigorous scrutiny and rating them based on a system of one-to-seven stars. Data reviewed includes audits from aviation’s governing bodies, lead associations and the airlines’ own safety data. Additional criteria include fleet age, audited passenger reviews and product offerings. The team of global editors also considered airlines’ Covid-19 responses and, instead of releasing the annual ratings in November as they typically do, held off to see how carriers handled the pandemic over a period of time. Though profitability is also a significant factor in its annual rankings, AirlineRatings did not consider finances this year because almost all airlines have been losing money.

EVA is continuing to improve its services and operations, exploring new passenger conveniences such as digital passports and biometric boarding, upgrading its fleet and adapting inflight amenities to meet health safety needs as it simultaneously aims to consistently give passengers top-quality inflight experiences. It upholds rigorous COVID-19 prevention standards and, in addition to gaining AirlineRatings’ “Seven Star Certification for COVID-19 Epidemic Prevention” and ranking in the “World’s Top Twenty COVID-19 Compliant Airlines,” it won World Travel & Tourism Council (WTTC) certification with a SafeTravels stamp and officially became a member of the international safe travel reception service chain. EVA consistently leads the industry in flight safety, service and innovation and wins accolades, honors and recognition from prestigious aviation authorities year after year.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.