EVA Air is continually working to further improve ground-service quality and convenience, especially now with all the challenges created by COVID-19. Starting Wednesday, 11 August, 2021, it began offering “Automated Check-in,” a new online service for passengers taking international flights operated by EVA and UNI Air that is available as soon as they make reservations and pay for their tickets, as many days in advance of their flights as they wish, wherever they are. The system automatically checks them in for every EVA and UNI flight on their trip itinerary. This new service is available at www.evaair.com or on the EVA Mobile APP.

Over the past few years, EVA has steadily transformed time-consuming face-to-face airport counter services into paperless digital functions that passengers can access at their convenience. In addition, paperless functions provide added benefits by reducing carbon emissions and environmental impacts. As long as COVID-19 disruptions persist, these services enhance passenger and airline ground staff safety by minimizing the amount of time they spend in direct contact at the airport.

EVA and UNI Air will send auto check-in completion notification links 48 hours before scheduled departures, enabling international passengers to complete the recently introduced health declaration forms required for flights and get electronic boarding passes. Passengers will simply need to enter personal information to complete the process. Passengers can also change seats if another they prefer is available. Those traveling with infants, in groups or requiring special services will still need to complete check-in procedures at the airport counter.

EVA is working with Affinidi and AOKpass to test their verification solution programs while it evaluates other leading developers in anticipation of implementing universally accepted electronic health passports. Long after COVID runs its course, EVA will continue to seek innovative technologies it can use to give passengers increasingly personalized services, safer travel experiences and easier procedures from booking flights to airport departure, baggage claim and arrival.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its Travelers’ Choice Awards for Airlines while Travel + Leisure readers ranked it in the Top-10 International Airlines. It also earned a place in AirlineRatings.com’s “Best of the Best” World’s Best Airlines 2021 after similarly high ratings for safety and COVID compliance in January. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA destinations and schedules or book and buy tickets at www.evaair.com.

While 2020 and the first half of 2021 have had catastrophic effects on the global air travel industry, EVA Air has again proven itself to be one of the World’s Best Airlines, ranking 9th in AirlineRatings.com’s annual recognition of excellence. The honor follows EVA’s distinction in January as 6th in the influential ratings website’s World’s Safest Airlines for 2021 and placement among the World’s Top-20 COVID-19 Compliant Airlines where carriers are listed alphabetically. Additional information about the awards and rating criteria is available at www.AirlineRatings.com and the most up-to-date EVA route, service and COVID safety practices are detailed at www.evaair.com.

In its overview of the “World’s Top 20 Airlines for 2021,” AirlineRatings said, “EVA Air is a leader in Taiwanese aviation and has always been at the forefront of cabin innovation such as premium economy in 1992.”
AirlineRatings.com regularly monitors and evaluates more than 435 airlines, subjecting them to rigorous scrutiny and rating them based on a system of one-to-seven stars. Data reviewed includes audits from aviation’s governing bodies, lead associations and the airlines’ own safety data. Additional criteria include fleet age, audited passenger reviews and product offerings. The team of global editors also considered airlines’ Covid-19 responses and, instead of releasing the annual ratings in November as they typically do, held off to see how carriers handled the pandemic over a period of time. Though profitability is also a significant factor in its annual rankings, AirlineRatings did not consider finances this year because almost all airlines have been losing money.

EVA is continuing to improve its services and operations, exploring new passenger conveniences such as digital passports and biometric boarding, upgrading its fleet and adapting inflight amenities to meet health safety needs as it simultaneously aims to consistently give passengers top-quality inflight experiences. It upholds rigorous COVID-19 prevention standards and, in addition to gaining AirlineRatings’ “Seven Star Certification for COVID-19 Epidemic Prevention” and ranking in the “World’s Top Twenty COVID-19 Compliant Airlines,” it won World Travel & Tourism Council (WTTC) certification with a SafeTravels stamp and officially became a member of the international safe travel reception service chain. EVA consistently leads the industry in flight safety, service and innovation and wins accolades, honors and recognition from prestigious aviation authorities year after year.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

Common standards help safeguard passengers, employees

The World Travel & Tourism Council (WTTC) certified EVA Air with a SafeTravels stamp. On behalf of the WTTC, Taipei City Government awarded SafeTravels stamps to 35 organizations, including hotels, travel agencies and exhibition centers. EVA Spokesman David Chen accepted the stamp from Taipei City Mayor Ko Wen-je on behalf of the airline. EVA is now an official member of the international safe travel reception service chain.

United Kingdom-based WTTC worked with health professionals and other industry associations to develop protocols and establish common standards designed to help safeguard the workforce and travelers as the globe’s new normal evolves. The SafeTravels Stamp enables travelers to recognize destinations and businesses worldwide that have adopted these standardized global health and hygiene protocols.

WTTC has awarded SafeTravels stamps to more than 250 destinations around the world, including to Taipei City in February 2021. It also authorized Taipei City to lead its region’s tourism sector in obtaining international safe travel stamps.

EVA upholds rigorous COVID-19 prevention standards and continually enhances and improves the measures it employs. It has begun to introduce biometrics identification to give passengers no-contact boarding services. It is also working with aviation industry partners to implement a reliable digital platform for verifying passengers’ PCR test results and vaccine injection records. EVA’s efforts have been recognized not only by AirlineRatings’ “Seven Star Certification for COVID-19 Epidemic Prevention” and inclusion among the “World’s Top Twenty COVID-19 Compliant Airlines” but also by being awarded WTTC’s Safe Travels stamp. It is the only airline in Taiwan to have earned these distinctions. EVA is continuing to work toward a safe post-pandemic business and leisure travel restart, aiming to deliver the safest, most reliable services possible to its passengers.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.