EVA Earns WTTC’s SafeTravels Stamp

Common standards help safeguard passengers, employees

The World Travel & Tourism Council (WTTC) certified EVA Air with a SafeTravels stamp. On behalf of the WTTC, Taipei City Government awarded SafeTravels stamps to 35 organizations, including hotels, travel agencies and exhibition centers. EVA Spokesman David Chen accepted the stamp from Taipei City Mayor Ko Wen-je on behalf of the airline. EVA is now an official member of the international safe travel reception service chain.

United Kingdom-based WTTC worked with health professionals and other industry associations to develop protocols and establish common standards designed to help safeguard the workforce and travelers as the globe’s new normal evolves. The SafeTravels Stamp enables travelers to recognize destinations and businesses worldwide that have adopted these standardized global health and hygiene protocols.

WTTC has awarded SafeTravels stamps to more than 250 destinations around the world, including to Taipei City in February 2021. It also authorized Taipei City to lead its region’s tourism sector in obtaining international safe travel stamps.

EVA upholds rigorous COVID-19 prevention standards and continually enhances and improves the measures it employs. It has begun to introduce biometrics identification to give passengers no-contact boarding services. It is also working with aviation industry partners to implement a reliable digital platform for verifying passengers’ PCR test results and vaccine injection records. EVA’s efforts have been recognized not only by AirlineRatings’ “Seven Star Certification for COVID-19 Epidemic Prevention” and inclusion among the “World’s Top Twenty COVID-19 Compliant Airlines” but also by being awarded WTTC’s Safe Travels stamp. It is the only airline in Taiwan to have earned these distinctions. EVA is continuing to work toward a safe post-pandemic business and leisure travel restart, aiming to deliver the safest, most reliable services possible to its passengers.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

EVA Air Launches Brand-New Cargo Website

Site offers accessibility, flexibility on all types of devices

EVA Air unveiled a new official cargo website today at www.brcargo.com. The carrier used Responsive Web Design (RWD) technology to give its new website the enhanced accessibility and flexibility it needs to be responsive on a variety of platforms. EVA has built it to deliver consistent services to users on different devices at the office, at home or on the go, using a mobile phone or tablet. The new website is available at www.brcargo.com.

EVA Air and Evergreen Airline Services Corp. (EGAS) both recently earned certification from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). The impacts of COVID-19, including trends toward working from home, changes in consumer behavior and booming online shopping, created great airfreight business opportunities. The new website makes it easier for customers to check shipment status and flight schedules while online booking functions make EVA Cargo more competitive in the airfreight market.

Demand for airmail delivery has increased alongside substantial growth in e-commerce shipments brought about by the online shopping boom. The updated and improved website also has a special free login function for those inquiring about airmail status. By entering an EVA Cargo Air Waybill number, consignees and forwarders can access current shipment status.

EVA also refined the flight schedule inquiry page to enable users to check flight arrivals and departures for specific dates or weeks in a more intuitive way. Enabling flight numbers as search criteria enhances flight schedule search functions. At the same time, EVA is continually optimizing online booking features to make the process more efficient and facilitate use by cargo forwarders.

EVA’s new cargo website has an arching, curved design. The carrier replaced straight lines with wave-like curves that make blocks of information more fluid and vivid. It chose bright background colors to make information easier to read and main functions and messages stand out for easier access. It also added Google maps links, enabling users to locate EVA Air Cargo offices.

EVA worked for more than two years to develop its new website with user-friendly features and functions. By employing the latest webpage design technologies and incorporating users’ suggestions, it has added features that make it even more convenient to search schedules, book shipments and track status on all types of platforms. EVA is continuing its digital transformation as it makes every effort to always provide good customer service. The brand-new EVA Air cargo website is now live at https://www.brcargo.com.

About EVA Air
EVA Air and Evergreen Airline Services Corp. (EGAS) both recently earned certification from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). EVA was established in 1989 as Taiwan’s first privately owned international airline and, with its air cargo services, has built a global reputation for care and reliability, transporting everything from perishables, sensitive goods and equipment to priceless artworks and endangered species. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Atlanta, Chicago, Dallas/Fort Worth, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Shippers can learn more about EVA Air, check flight schedules, verify airfreight status and book space at www.brcargo.com.

EVA and EGAS Win IATA CEIV Pharma Certifications

Designation signifies excellence in pharmaceutical logistics

EVA Air and Evergreen Airline Services Corp. (EGAS) both earned certification from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). This certification verifies the highest standards in EVA’s and EGAS’s cold chain air and ground service operations at Taoyuan International Airport (TPE). It also distinguishes EVA as one of the few airlines in the world to have obtained certification for air and ground handling operations simultaneously, strengthening its position as one of the leading global one-stop cold chain pharmaceutical product carriers.

EVA and EGAS have built-up deep experience in transportation and storage of high-tech and pharmaceutical supplies over many years, growing an average of 30% annually. EVA has reliably carried everything from wafer products that require shock-resistant containment and constant temperature control to vaccine shipments that must be kept as cold as -80°C within a certain humidity range for as long as 144 hours and continually monitored. Complementing its Boeing 777 freighters, EVA has expanded its airfreight capacity and network reach by using belly holds on passenger aircraft, including Boeing 777-300ERs, 787s and Airbus 330-300s.

EGAS is the only airline services operator in Taiwan to be awarded IATA CEIV Pharma certification. EGAS introduced cold chain transportation capabilities for pharmaceutical logistics services in 2018. IATA’s certification validates EGAS’ expertise and efficiency. It not only fulfills EVA’s cold chain transportation requirements but it also offers its services to other airlines operating to/from TPE.

IATA has led the industry to establish a certified pharmaceutical transportation network that meets consistent standards and assures product integrity. EVA’s and EGAS’s IATA CEIV Pharma certifications enhance the images of both companies, inspire customers’ trust and help advance COVID-19 vaccine delivery services globally.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

About EGAS
Evergreen Airline Services Corporation (EGAS) was established in 1990 with a team committed to safe operations and superior customer service. Services include loading/unloading, handling and warehousing luggage, cargo and mail, aircraft interior and exterior cleaning, laundry and office cleaning. It set a goal to become the recognized leader and preferred partner in the professional airport ground-handling, laundry and office cleaning industries. In 2020, EGAS provides safe, professional ground support services to 39 airlines flying to/from Taiwan, including EVA Air, at Taoyuan International Airport, Taipei Song-Shan Airport, Kaohsiung International Airport and Taichung International Airport. For more than a decade, EGAS has worked hard and been rewarded with one success after another. EGAS has now secured ISO-9001 certification and CEIV Pharma certification, marking major milestones in its progress toward becoming a leading first-class international airline services operator.