EVA Air, in collaboration with Evergreen Air Cargo Services Corp. and Trade-Van Information Services Co., has successfully completed the pilot program of the International Air Transport Association’s (IATA) ONE Record standard, becoming the first airline in Taiwan to adopt this new framework. ONE Record is IATA’s next-generation digital standard for air cargo, utilizing Application Programming Interface (API) technology to enable real-time, secure data exchange across the global supply chain. This advancement not only enhances logistics transparency and operational efficiency but also significantly reduces paper-based documentation and carbon dioxide emissions, laying the foundation for the digital transformation and sustainable development of the air cargo industry.

During the trial, EVA Air and Evergreen Air Cargo Services Corp. successfully confirmed the transmission and reception of standardized messages related to key cargo status updates, including Freight on Hand (FOH) and Ready for Carriage (RCS). Additionally, in partnership with Trade-Van Information Services Co., EVA Air completed the testing of data transmission and reception for electronic air waybills (e-AWBs) using the ONE Record standard. These achievements highlight EVA Air’s commitment to digitalizing air cargo operations and its technical expertise to drive innovation.

Compared to traditional formats limited by field structures and character restrictions, ONE Record offers a more flexible and secure data model, enabling air cargo stakeholders to handle vast amounts of complex information more efficiently. Beyond master and house air waybills, the ONE Record standard also supports the digitalization of essential documents such as dangerous goods declarations, customs clearance paperwork, flight schedules, aircraft cargo capacity, pricing, booking details, and specialized cargo management, further advancing the global standardization and digitalization of cargo information flows.

As the first airline in Taiwan to trial IATA’s ONE Record standard, EVA Air remains committed to corporate sustainability by actively promoting paperless cargo operations and smart logistics. By reducing reliance on traditional paper documents, the airline aims to minimize resource consumption and carbon emissions. EVA Air will continue optimizing innovative logistics operations, enhancing cargo service efficiency, and expanding the application scope of ONE Record. Additionally, the airline will collaborate with industry partners on upcoming pilot projects, aligning with IATA’s goal of full-scale ONE Record implementation by 2026 and propelling the air cargo industry toward a more efficient and sustainable future.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliate company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

The Airline Continues To Pioneer Change, Setting A New Benchmark For The Industry With Industry-Leading Seat Pitch

EVA Air unveiled its fourth-generation Premium Economy Class seats with an industry-leading seat pitch of 42 inches. It was presented today during the “Focus on Evolution: Taking Off with Heart” launch event at Evergreen Aviation Technologies Corporation’s No. 4 Hangar. Presided over by EVA Air President Clay Sun, the event showcased the airline’s latest seat design. This is the first time the airline has introduced the new Premium Economy Class on the Boeing 787-9, elevating the design concept from an “upgraded economy” standard to a “business-class-like” experience. The airline aims to offer a refined and comfortable cabin experience, strengthening its comprehensive three-class service offerings.

“As the world’s first airline to launch Premium Economy Class, EVA Air has consistently focused on innovation driven by passenger needs and setting industry trends. The fourth-generation seats retain the core philosophy of previous generations while enhancing comfort, fashion, and functionality, showcasing our commitment to service innovation and attention to detail.” Said by EVA Air President Clay Sun. “The Boeing 787-9 aircraft featuring the new Premium Economy Class will initially serve the Taiwan Taoyuan International Airport (TPE)-Jakarta (CGK) route, with future deployment on flights from Taiwan Taoyuan International Airport (TPE) to Munich (MUC), Milan (MXP), direct flights to Vienna (VIE), and on the Day flight to San Francisco (SFO) in the future” he added.

The new Premium Economy Class features 28 seats arranged in a 2-3-2 configuration. The cradle motion recline mechanism allows the seat cushion to slide forward and upward simultaneously, creating a comfortable recline equivalent to 8 inches while preserving space for the passenger behind. Each seat is equipped with the industry-leading 15.6-inch high-resolution widescreen monitors in Premium Economy Class and a multi-function entertainment system controller. The tray table includes a holder for personal devices, and the seats are fitted with 110V AC and USB combo power outlets to meet modern passengers’ diverse needs.

The new design emphasizes enhanced privacy with side privacy panels on the headrests and built-in reading lights. The headrests, armrests, and footrests are upholstered in premium leather, delivering a luxurious and comfortable experience. Ample storage spaces in the armrests, seatback compartments, and dedicated bottle holders make it convenient for passengers to store and access personal items. A wheelchair-accessible armrest on aisle seats ensures that flight attendants can assist passengers with special needs.

EVA Air was the first airline to introduce Premium Economy Class, then known as Evergreen Deluxe Class, in 1992. This innovative addition revolutionized cabin services by offering a new class between Economy and Business and reshaping the industry landscape. The seats featured a 38-inch pitch, significantly larger than standard Economy Class, and were the first to come equipped with personal TV systems. EVA Air’s continued enhancements to Premium Economy Class have earned numerous accolades from Skytrax, including awards for “World’s Best Premium Economy Class Airlines,” “World’s Best Premium Economy Class Airline Catering, ” and “Best Premium Economy Class Airline Seats.”

EVA Air is enhancing its service with a new collaboration with the renowned British brand HUNTER. Passengers in Premium Economy Class on long-haul routes to the U.S., Canada, and Europe departing from Taipei will receive an olive-green amenity kit, while return flights offer an oatmeal brown version. The stylish, outdoor-functional design includes a detachable strap for versatile wear and comes with HUNTER-brand lotion and lip balm for a refreshing long-haul skincare experience.

EVA Air continues prioritizing high-quality and environmentally friendly service items, including pillows and double-sided blankets for superior comfort, exclusive high-quality headphones, and customized tableware created in collaboration with Italy’s century-old brand, Guzzini. Bamboo fiber eco-friendly napkins further demonstrate EVA Air’s commitment to sustainability. The premium service lineup also features Royal Laurel Class toiletries, deep gray velvet slippers, and gourmet mixed nuts and dried fruits to elevate the passenger experience.

The newly delivered Boeing 787-9 aircraft (Registration No. B-17887) features Royal Laurel Class, Premium Economy Class, and Economy Class. All future Boeing 787-9 will follow this three-class configuration. During its ferry flight to Taiwan, the new aircraft operated with a 30% blend of sustainable aviation fuel (SAF), reducing approximately 63,000 kilograms of carbon dioxide emissions, showcasing EVA Air’s dedication to environmental sustainability.

EVA Air will continue to optimize its fleet and enhance service quality by introducing eight more Boeing 787-9s (three-class configuration) and five Boeing 787-10s (two-class configuration) by 2029. Additionally, the airline plans to introduce 18 A350-1000 wide-body aircraft starting in 2027 and 15 A321neo narrow-body aircraft starting in 2029.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA Air ranks seventh among AirlineRatings.com’s “Top 25 Safest Full-Service Airlines for 2025”. This marks the airline’s twelfth consecutive year of earning a place among the website’s global ratings for the safest airlines worldwide. The website’s comprehensive safety-rating factors include audits from aviation’s governing and industry bodies, government reviews, the airline’s crash and serious incident record, profitability, industry-leading safety initiatives, and fleet age.
Since its founding in 1989, EVA Air has maintained an impeccable safety record with no major accidents. From the beginning, the airline has consistently prioritized flight safety and exceptional service, earning awards and accolades from organizations around the globe year after year.

“EVA Air has been renowned in the industry for its excellent flight safety record,” said EVA President Clay Sun. “This award provides great encouragement and is an honor for every employee. We will continue to uphold the highest flight safety standards, ensuring strict adherence to regulations and procedures across all aspects of flight operations, cabin service, maintenance, and ground handling. This commitment guarantees our passengers enjoy a comfortable and secure flying experience when choosing EVA Air.”

The results of the safety evaluation not only affirm EVA Air’s efforts in flight safety but also encourage all employees of EVA Air to continue to uphold the highest standards, forge ahead, and continue to move towards the goal of being the safest airline in the world. The airline continues to upgrade and improve its services; these efforts and investments are part of EVA’s commitment to making passengers’ flying experiences more comfortable and enjoyable. Travelers can learn more about EVA’s award-winning services, its global route system and book flights at www.evaair.com.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.