EVA AIR

EVA Air Launches Nonstop Service Between Taipei and Dallas on October 3

Offering 90 Weekly Flights in Nine Passenger Gateways in North America

EVA Air is launching a new service between Taipei and Dallas on October 3 this year, offering three weekly flights and bringing the total to nine passenger gateways in North America, including Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. The new gateway not only enables EVA Air to offer the greatest number of destinations and the most extensive flight network from Taiwan to North America but also makes it the only airline in Asia operating two destinations in Texas.

“EVA Air has been operating cargo service to and from Dallas Fort Worth International Airport since 1998. Now, we are seeing strong passenger demand for this route due to the influx of numerous companies in recent years and strong economic and population growth. Dallas has become one of Texas’ economic and commercial centers,” said EVA Air President Clay Sun. “The opening of the direct passenger flight to Dallas makes us the only airline in Asia to operate two routes to Texas. As the third largest airport in the world in terms of passenger traffic and transfer to major cities in the United States, Central and South America, having service in this market creates more convenience for our passengers.”

The airline will serve the route with Boeing 777-300ER on the following schedule:
Route              Flight No. Frequency Departure Arrival
Taipei-Dallas BR50         3.5.7              19:10        19:40
Dallas -Taipei BR49        3.5.7              22:50       04:05+2

After the launch of the new route, passengers from Dallas Fort Worth International Airport will have a direct connection to Taoyuan International Airport in the early morning and can transfer to any of EVA Air’s Asian destinations with ease. With this flight network in place, EVA Air anticipates gradually attracting more passengers from North America to its efficient main hub in Taiwan for connecting flights, further enhancing EVA Air’s operations. From the East Coast to the West Coast, EVA Air’s diverse routes and frequent flight services will extend to more than 100 inland cities in the United States and Canada. This expansion will meet the needs of different customer groups, making travel arrangements more convenient and flexible for passengers.

Dallas is the fourth-largest metropolitan area in the United States, home to numerous multinational corporations and commercial institutions, with a population of over 8.3 million. It is also the headquarters for more than 20 Fortune 500 companies, covering multiple industries such as energy, healthcare, technology, aviation, and finance, demonstrating the diversity and vitality of businesses in the region. The surrounding areas of Dallas also boast rich cultural and tourism attractions, such as The Perot Museum of Nature and Science, The Reunion Tower, and the NBA Dallas Mavericks home stadium – American Airlines Center. In addition, Dallas has become a hub for many well-known Taiwanese companies with projects spanning manufacturing, technology, automobiles, etc., which has promoted commercial exchanges and cooperation between Taiwan and the United States.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliated company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

 

The new partnerships mark the next phase of EVA Air’s sustainability journey

EVA Air announced the signing of Sustainable Aviation Fuel (SAF) procurement agreements with three major suppliers: Associated Energy Group, LLC (AEG FUELS) from the United States, COSMO Oil Marketing Co., Ltd. (COSMO) from Japan, and Formosa Petrochemical Corporation from Taiwan. This strategic move reaffirms EVA Air’s unwavering commitment to sustainability by expanding its SAF footprint and establishing long-term partnerships with global and local suppliers.

“Today, sustainable development is not just a choice—it is a responsibility,” said EVA Air President Clay Sun. “Our bilateral collaborations with AEG FUELS, COSMO, and Formosa Petrochemical Corporation reflect our commitment to net-zero emissions. By actively introducing SAF across our global network, we are reducing our operational carbon footprint and fostering transformation and growth throughout the aviation supply chain.”

As the world moves toward the shared goal of achieving net-zero emissions by 2050, SAF is regarded as one of the aviation industry’s most promising solutions for carbon reduction. EVA Air is in compliance with the European Union’s (EU) SAF supply policy, and all flights departing from Europe have been operating with a 2% SAF blend since the first quarter of this year. The new agreements mark the next phase of EVA Air’s sustainability journey, as it will independently and regularly begin SAF integration at key hubs in North America, Japan, and Taiwan starting in the second quarter of 2025. These actions aim to substantially lower flight emissions and lay the foundation for broader SAF adoption in the future.

EVA Air is partnering with three major suppliers. AEG FUELS is a globally recognized aviation fuel provider with an extensive and reliable international logistics network. COSMO, one of Japan’s leading energy companies, will supply SAF in the Kansai area, where the Osaka-Kansai Japan Expo will be held until October 13, 2025. Formosa Petrochemical Corporation is the first company in Taiwan to supply SAF produced in-house, reinforcing local supply chain resilience. These collaborations are strengthening EVA Air’s fuel supply flexibility, expanding SAF adoption across the Asia-Pacific region, and accelerating the sustainable transition of aviation fuel in the region.

As a significant milestone in advancing SAF adoption, EVA Air successfully introduced domestically produced SAF on April 23, 2025, as part of the Civil Aviation Administration’s pilot program for SAF usage. The fuel was blended into two international flights: BR156 from Taipei Songshan Airport to Seoul Gimpo International Airport, and BR148 from Kaohsiung International Airport to Kansai International Airport in Japan. This marks the official launch of SAF application at Taiwan’s local airports. The initiative demonstrates EVA Air’s strong commitment to sustainability and highlights the maturity and resilience of Taiwan’s local SAF supply chain.

EVA Air has made significant strides in sustainability in recent years. On the environmental front, the airline has implemented numerous energy-saving and carbon-reduction initiatives, including fleet modernization, adopting new-generation fuel-efficient aircraft such as the Boeing 787 and Airbus A350-1000, and optimizing flight routes to reduce fuel consumption and emissions.
Looking ahead, EVA Air will continue to expand its use of SAF and actively engage in global sustainability initiatives. The airline also aims to strengthen collaboration with partners to collectively usher in a new era of sustainable aviation.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliated company of global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA Air Leads Taiwan’s Air Cargo Industry into a Digital and Sustainable Future with IATA ONE Record Adoption

EVA Air, in collaboration with Evergreen Air Cargo Services Corp. and Trade-Van Information Services Co., has successfully completed the pilot program of the International Air Transport Association’s (IATA) ONE Record standard, becoming the first airline in Taiwan to adopt this new framework. ONE Record is IATA’s next-generation digital standard for air cargo, utilizing Application Programming Interface (API) technology to enable real-time, secure data exchange across the global supply chain. This advancement not only enhances logistics transparency and operational efficiency but also significantly reduces paper-based documentation and carbon dioxide emissions, laying the foundation for the digital transformation and sustainable development of the air cargo industry.

During the trial, EVA Air and Evergreen Air Cargo Services Corp. successfully confirmed the transmission and reception of standardized messages related to key cargo status updates, including Freight on Hand (FOH) and Ready for Carriage (RCS). Additionally, in partnership with Trade-Van Information Services Co., EVA Air completed the testing of data transmission and reception for electronic air waybills (e-AWBs) using the ONE Record standard. These achievements highlight EVA Air’s commitment to digitalizing air cargo operations and its technical expertise to drive innovation.

Compared to traditional formats limited by field structures and character restrictions, ONE Record offers a more flexible and secure data model, enabling air cargo stakeholders to handle vast amounts of complex information more efficiently. Beyond master and house air waybills, the ONE Record standard also supports the digitalization of essential documents such as dangerous goods declarations, customs clearance paperwork, flight schedules, aircraft cargo capacity, pricing, booking details, and specialized cargo management, further advancing the global standardization and digitalization of cargo information flows.

As the first airline in Taiwan to trial IATA’s ONE Record standard, EVA Air remains committed to corporate sustainability by actively promoting paperless cargo operations and smart logistics. By reducing reliance on traditional paper documents, the airline aims to minimize resource consumption and carbon emissions. EVA Air will continue optimizing innovative logistics operations, enhancing cargo service efficiency, and expanding the application scope of ONE Record. Additionally, the airline will collaborate with industry partners on upcoming pilot projects, aligning with IATA’s goal of full-scale ONE Record implementation by 2026 and propelling the air cargo industry toward a more efficient and sustainable future.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is an affiliate company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA Air Leads the Way with the Launch of Fourth-Generation Premium Economy Class Seats

The Airline Continues To Pioneer Change, Setting A New Benchmark For The Industry With Industry-Leading Seat Pitch

EVA Air unveiled its fourth-generation Premium Economy Class seats with an industry-leading seat pitch of 42 inches. It was presented today during the “Focus on Evolution: Taking Off with Heart” launch event at Evergreen Aviation Technologies Corporation’s No. 4 Hangar. Presided over by EVA Air President Clay Sun, the event showcased the airline’s latest seat design. This is the first time the airline has introduced the new Premium Economy Class on the Boeing 787-9, elevating the design concept from an “upgraded economy” standard to a “business-class-like” experience. The airline aims to offer a refined and comfortable cabin experience, strengthening its comprehensive three-class service offerings.

“As the world’s first airline to launch Premium Economy Class, EVA Air has consistently focused on innovation driven by passenger needs and setting industry trends. The fourth-generation seats retain the core philosophy of previous generations while enhancing comfort, fashion, and functionality, showcasing our commitment to service innovation and attention to detail.” Said by EVA Air President Clay Sun. “The Boeing 787-9 aircraft featuring the new Premium Economy Class will initially serve the Taiwan Taoyuan International Airport (TPE)-Jakarta (CGK) route, with future deployment on flights from Taiwan Taoyuan International Airport (TPE) to Munich (MUC), Milan (MXP), direct flights to Vienna (VIE), and on the Day flight to San Francisco (SFO) in the future” he added.

The new Premium Economy Class features 28 seats arranged in a 2-3-2 configuration. The cradle motion recline mechanism allows the seat cushion to slide forward and upward simultaneously, creating a comfortable recline equivalent to 8 inches while preserving space for the passenger behind. Each seat is equipped with the industry-leading 15.6-inch high-resolution widescreen monitors in Premium Economy Class and a multi-function entertainment system controller. The tray table includes a holder for personal devices, and the seats are fitted with 110V AC and USB combo power outlets to meet modern passengers’ diverse needs.

The new design emphasizes enhanced privacy with side privacy panels on the headrests and built-in reading lights. The headrests, armrests, and footrests are upholstered in premium leather, delivering a luxurious and comfortable experience. Ample storage spaces in the armrests, seatback compartments, and dedicated bottle holders make it convenient for passengers to store and access personal items. A wheelchair-accessible armrest on aisle seats ensures that flight attendants can assist passengers with special needs.

EVA Air was the first airline to introduce Premium Economy Class, then known as Evergreen Deluxe Class, in 1992. This innovative addition revolutionized cabin services by offering a new class between Economy and Business and reshaping the industry landscape. The seats featured a 38-inch pitch, significantly larger than standard Economy Class, and were the first to come equipped with personal TV systems. EVA Air’s continued enhancements to Premium Economy Class have earned numerous accolades from Skytrax, including awards for “World’s Best Premium Economy Class Airlines,” “World’s Best Premium Economy Class Airline Catering, ” and “Best Premium Economy Class Airline Seats.”

EVA Air is enhancing its service with a new collaboration with the renowned British brand HUNTER. Passengers in Premium Economy Class on long-haul routes to the U.S., Canada, and Europe departing from Taipei will receive an olive-green amenity kit, while return flights offer an oatmeal brown version. The stylish, outdoor-functional design includes a detachable strap for versatile wear and comes with HUNTER-brand lotion and lip balm for a refreshing long-haul skincare experience.

EVA Air continues prioritizing high-quality and environmentally friendly service items, including pillows and double-sided blankets for superior comfort, exclusive high-quality headphones, and customized tableware created in collaboration with Italy’s century-old brand, Guzzini. Bamboo fiber eco-friendly napkins further demonstrate EVA Air’s commitment to sustainability. The premium service lineup also features Royal Laurel Class toiletries, deep gray velvet slippers, and gourmet mixed nuts and dried fruits to elevate the passenger experience.

The newly delivered Boeing 787-9 aircraft (Registration No. B-17887) features Royal Laurel Class, Premium Economy Class, and Economy Class. All future Boeing 787-9 will follow this three-class configuration. During its ferry flight to Taiwan, the new aircraft operated with a 30% blend of sustainable aviation fuel (SAF), reducing approximately 63,000 kilograms of carbon dioxide emissions, showcasing EVA Air’s dedication to environmental sustainability.

EVA Air will continue to optimize its fleet and enhance service quality by introducing eight more Boeing 787-9s (three-class configuration) and five Boeing 787-10s (two-class configuration) by 2029. Additionally, the airline plans to introduce 18 A350-1000 wide-body aircraft starting in 2027 and 15 A321neo narrow-body aircraft starting in 2029.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA Air Ranks 7th in AirlineRatings’ World’s Safest Airlines for 2025

EVA Air ranks seventh among AirlineRatings.com’s “Top 25 Safest Full-Service Airlines for 2025”. This marks the airline’s twelfth consecutive year of earning a place among the website’s global ratings for the safest airlines worldwide. The website’s comprehensive safety-rating factors include audits from aviation’s governing and industry bodies, government reviews, the airline’s crash and serious incident record, profitability, industry-leading safety initiatives, and fleet age.
Since its founding in 1989, EVA Air has maintained an impeccable safety record with no major accidents. From the beginning, the airline has consistently prioritized flight safety and exceptional service, earning awards and accolades from organizations around the globe year after year.

“EVA Air has been renowned in the industry for its excellent flight safety record,” said EVA President Clay Sun. “This award provides great encouragement and is an honor for every employee. We will continue to uphold the highest flight safety standards, ensuring strict adherence to regulations and procedures across all aspects of flight operations, cabin service, maintenance, and ground handling. This commitment guarantees our passengers enjoy a comfortable and secure flying experience when choosing EVA Air.”

The results of the safety evaluation not only affirm EVA Air’s efforts in flight safety but also encourage all employees of EVA Air to continue to uphold the highest standards, forge ahead, and continue to move towards the goal of being the safest airline in the world. The airline continues to upgrade and improve its services; these efforts and investments are part of EVA’s commitment to making passengers’ flying experiences more comfortable and enjoyable. Travelers can learn more about EVA’s award-winning services, its global route system and book flights at www.evaair.com.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to around 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

EVA AIR RECOGNIZED WITH CONDÉ NAST TRAVELER’S 2024 READER’S CHOICE AWARDS IN THE UNITED STATES

EVA Air Ranked Among the Top 10 in the Best International Airlines Category

Condé Nast Traveler announced the results of its annual Readers’ Choice Awards today, and EVA Air has proudly secured a top 10 spot. The airline was voted number 9 by U.S. readers in the Best International Airlines category. These awards are among the longest-running and most prestigious in the travel industry, recognizing excellence globally. This recognition highlights EVA Air’s outstanding dedication to delivering a first-class experience in the skies, comfort, and safety.

Condé Nast Traveler is a luxury and lifestyle travel magazine known for curating content that inspires, informs, and empowers readers to explore the world. With a strong emphasis on luxury, comfort, and cultural exploration, Condé Nast Traveler continues to be a trusted source for millions of travelers around the globe. More than 575,000 of its readers across the United States submitted responses rating their travel experiences worldwide, which was open for voting between April 1 and June 30, 2024.

Readers voted through a questionnaire featuring candidates across various categories. To be eligible for the Readers’ Choice Awards, candidates must meet a minimum number of responses and overall rating. Each candidate was scored based on category-specific criteria. The 2024 Readers’ Choice Awards are published on Condé Nast Traveler’s website at cntraveler.com/rca and celebrated in the November issue.
EVA Air was previously honored by Condé Nast Traveler in the 2023 Readers’ Choice Awards as one of The Best International Airlines. This year, EVA Air has garnered further accolades, including recognition from Travel + Leisure readers as one of the top 10 World’s Best International Airlines for 2024, and the airline achieved remarkable success at SKYTRAX’s “2024 Global Airline Awards,” winning 16 airline-based awards.

EVA Air’s Royal Laurel Class Giorgio Armani amenity kits, recognized this year by UK’s Onboard Hospitality Awards are getting an exciting update. The award-winning kit, which took home the “Best Business Class Amenity Kit” title at the World Travel Catering Expo (WTCE), will feature a brand-new design. Passengers departing from Taipei will receive a sleek black pebble-grain hard case, with a Giorgio Armani coin purse. For return flights to Taiwan, the kit will feature a black faux-leather vintage bag, including a Giorgio Armani keychain. Both versions come with luxury skincare products from Australia’s high-end brand, Jurlique, promising an elevated inflight experience. In addition to these amenity kit upgrades, EVA Air has refreshed its Royal Laurel Class pajama. Created in partnership with renowned Taiwan designer Jason Wu, the new collection features a chic light gray base with contrasting accents of burgundy or deep turquoise. The pajamas are available in three sizes, offering comfort for passengers of various body types.

About EVA Air:
A Star Alliance member, EVA Air was founded in 1989 as Taiwan’s first privately owned international airline. It is a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe, and North America, with gateways in Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, and Vancouver. Travelers can learn more about EVA and schedules, book, and buy tickets at www.evaair.com.

Scaling up efficiency: EVA Air first airline in Asia to sign for AeroSHARK modification

Entire 777F fleet to be equipped with Lufthansa Technik’s and BASF’s drag-reducing riblet films
One percent fuel saving and emissions reduction expected for the sharkskin-modified aircraft

Lufthansa Technik AG is proud to announce EVA Air as the first Asian airline having signed for modifications with its drag-reducing and hence fuel-saving AeroSHARK surface technology jointly developed with BASF. The Taipei-based airline decided to have its entire cargo fleet of nine Boeing 777F long-range freighters modified with the innovative riblet films covering the aircraft’s fuselage and engine nacelles. With B-16786, a first EVA Air freighter has already undergone this comprehensive modification at the airline’s homebase at Taipei Taoyuan International Airport. Closely guided by Lufthansa Technik, the modification was executed by EVA Air’s affiliate, Evergreen Aviation Technologies Corp. (EGAT). The aircraft is expected to re-enter commercial service in early September.

AeroSHARK is a functional surface film that is modeled on the drag-reducing structure of sharkskin. It consists of ribs around 50 micrometers in size – the so-called riblets. If several hundred square meters of the fuselage and engine nacelles are covered with this, the frictional resistance of the aircraft is reduced so significantly that fuel consumption and the resulting emissions are reduced by around one percent. Extrapolated to EVA Air’s nine 777F aircraft, this equates to annual savings of more than 2,500 metric tons of kerosene and more than 7,800 metric tons of CO2 emissions.

“EVA Air is continually progressing towards its goal of achieving net-zero carbon emissions by 2050, constantly seeking the latest technologies to reduce our carbon footprint,” said Albert Liao, Executive Vice President Corporate Planning Division at EVA Air. “We are delighted to collaborate with Lufthansa Technik in applying the fuel-saving AeroSHARK surface technology to our 777F freighters. This innovation not only reduces fuel consumption but also lowers CO2 emissions. EVA Air will continuously monitor the actual fuel-saving benefits and further evaluate additional aircraft to be equipped with this technology.”

“EVA Air is well known for both its pioneering spirit and its technical expertise, hence we are all the more pleased that we succeeded in convincing them about the benefits of AeroSHARK, the world’s most advanced sharkskin product for the commercial aviation industry,” said Dr. Wassef Ayadi, Senior Director Customer Relations OEM & Special Engineering Services at Lufthansa Technik. “We are proud that with AeroSHARK we can provide international pioneers like EVA Air with a real quick-win measure to reduce the environmental footprint of their operations.”

Lufthansa Technik currently holds Supplemental Type Certificates (STCs) for the AeroSHARK modification of two types of Boeing 777, which is now in full swing at various airlines across the globe. Besides EVA Air’s first sharkskin-equipped freighter, a double-digit number of aircraft is already in worldwide service with AeroSHARK, and it is constantly growing further. EVA Air’s entire 777 fleet is expected to be equipped until 2027.

Lufthansa Technik and BASF have moreover set themselves the goal of consistently developing AeroSHARK further in order to support many more airlines around the world in achieving their sustainability goals. Current development priorities include approvals for additional aircraft types and also for ever larger surface areas. In initial model calculations, the sharkskin technology could even avoid CO2 emissions of up to three percent in its maximum expansion stage.

About EVA Air:
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

About Lufthansa Technik:
The Lufthansa Technik Group is one of the leading providers of technical aircraft services in the world. Certified internationally as maintenance, production and design organization, the company employs more than 23,000 people in dozens of locations around the globe. Lufthansa Technik offers the full range of services for commercial, VIP and special mission aircraft. The portfolio includes maintenance, repair, overhaul and modification of airframes, engines, components and landing gears, as well as the manufacture of innovative cabin products and digital fleet support.

 

EVA Wins More Kudos as one of World’s Best International Airlines

Comfort, service and value earn “Travel + Leisure” readers’ votes

EVA Air has won more accolades, this time from Travel + Leisure’s  readers as one of the World’s Best International Airlines of 2024. Based on their experiences with cabin comfort, inflight service, customer service and value, readers responding to the publication’s annual “World’s Best Awards” survey ranked EVA 10th on the list. Survey results are available on the “Travel + Leisure” website . Travelers can book EVA flights in addition to learning more about routes and services, at www.evaair.com.

“Last year, EVA carried over 11.2 million passengers. We are very grateful for the recognition and trust from passengers worldwide. We are always committed to improving service quality in addition to cooperating with many well-known brands around the world to provide comfortable onboard services,” said EVA President Clay Sun.  “We will continue to introduce new aircraft and plan to equip the Boeing 787-9 with Premium Economy Class in the fourth quarter of 2024. We aim to make our flights as comfortable and enjoyable as possible for every passenger.”

The “World’s Best Awards” survey covers125 categories and approximately 186,000 “Travel + Leisure” readers completed the 2024 survey, casting more than 700,000 votes for more than 8,700 unique properties, airlines, airports, hotels and cities. EVA, along with Singapore Airlines, La Compagnie, Emirates, All Nippon Airways, Qatar Airways, Korean Air, Japan Airlines, Thai Airways International and Etihad Airways, has been selected as one of the Top 10 International Airlines this year. Therefore, EVA stands out from hundreds of airlines around the world, highlighting the comprehensive recognition of EVA’s service quality by passengers.

EVA is one of only 10 SKYTRAX-rated 5-Star Airlines worldwide and has enjoyed this accolade for nine consecutive years. The airline has also recently won 16 separate awards, including eighth place among SKYTRAX’s “World’s Top 10 Airlines” and top spots for the “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia”. It also earned AirlineRatings.com’s “Top 25 Best Airlines in the World for 2024”, and was selected as one of the top 20 safest airlines in the world.

About EVA Air
A Star Alliance member, EVA Air was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

 

EVA Wins Another Mark of Excellence, Quality Achievement

Ranking 8th among SKYTRAX’s Top 10 Best Airlines in the World

SKYTRAX, an airline and airport review and ranking site, unveiled its “2024 Global Airline Awards” at the Fairmont Windsor Park on Monday, 24 June, 2024. EVA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World’s Top 10 Best Airlines” and first for “Best Premium Economy Class Airline Catering” and “Best Premium Economy Class Onboard Catering in Asia” EVA also earned distinction as one of only 10 SKYTRAX’s Five-Star Airlines for nine consecutive years. More information on EVA’s honors and awards is available at Awards & Honors – EVA Air | North America (English). Travelers can check out routes and book flights at www.evaair.com.

“Reaching the highest bar to win the SKYTRAX 5-Star Airline Rating is an honor and the best affirmation we could receive of the good and hard work all our employees perform on a daily basis,” said EVA President Clay Sun. “We are grateful to every passenger for their trust and support and will continue to pursue excellence and continuously introduce the latest technology to optimize our services in order to bring a more comfortable, safe and enjoyable flight journey to all passengers.”

EVA launched the world’s first Premium Economy Class in 1992, leading the airline industry and setting the pace for widespread adoption of this innovative cabin. As it continues to expand its fleet and network, EVA is adding its latest Premium Economy in-between the Royal Laurel and Economy Classes on its Boeing 787-9s, refreshing and reconfiguring the aircraft. It will introduce the first upgraded B787-9 before the end of 2024 and the rest of the fleet will undergo the upgrade process. EVA will use them to facilitate flight scheduling and further elevate service quality, enabling more passengers to enjoy higher quality onboard experiences at affordable fares.

In order to further optimize in-flight services, starting from July 2024, EVA will offer Taiwan’s famous Kanpai Group Japanese-style barbecue meals to passengers in all three cabin classes, initially available on routes departing from Taipei to Los Angeles, San Francisco, Seattle, and New York. On top of that, the service items are constantly improving; its Royal Laurel Class exclusive Giorgio Armani amenity kit and Premium Economy Class Kipling amenity kit received “Best Onboard Amenities Kit (Business)” from Onboard Hospitality magazine and “Asia Best Premium Economy Class Amenity Kit” from PAX International at this year’s WTCE (World Travel Catering Expo) in Germany. The new collection will launch in the second half of 2024, bringing a refreshing experience to passengers.

SKYTRAX derives its annual “Global Airline Awards” from analyses of results of an international passenger service survey that measures satisfaction with individual air travel experiences. The organization launched online questionnaires that reached hundreds of countries and more than 21 million travelers to evaluate services from airports to cabins for more than 350 airlines and airports.

EVA has repeatedly won SKYTRAX “Global Airline Awards.” Its rankings and the associated categories are:

 

Winning Awards Ranking 2024
World’s Top 10 Airlines No. 8
 Best Premium Economy Class Airline Catering No. 1
Best Premium Economy Class Onboard Catering in Asia No. 1
World’s Best Premium Economy Class Airlines No. 3
Best Business Class Airline Comfort Amenities No. 3
The World’s Cleanest Airline No. 3
The World’s Best Airline Cabin Crew No. 4
The World’s Best Airport Services No. 4
Best Airline Staff in Asia No. 4
World’s Best Economy Class Airlines No. 5
The Best Airlines in Asia No. 5
Best Premium Economy Class Airline Seats No. 6
Best Business Class Onboard Catering No. 8
Best Economy Class Airline Catering No. 8
World’s Best Business Class Airlines No. 9
Best Economy Class Airline Seats No. 9

About EVA Air:
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA for the “World’s Best Premium Economy Class Airlines,” “World’s Best Airline Cabin Crew” and “Best Airlines in Asia.” APEX (Airline Passenger Experience Association) recognized it the “Five Star Global Airlines” and “Best Cabin Service” while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

EVA, EGAS Win IATA CEIV Pharma Certifications Again

Designation signifies excellence in pharmaceutical logistics

EVA Air and Evergreen Airline Services Corp. (EGAS) both earned certification once again from the International Air Transport Association’s (IATA’s) Center of Excellence for Independent Validators in Pharmaceutical Logistics (CEIV Pharma). This certification verifies the highest standards in EVA’s and EGAS’s cold chain air and ground service operations at Taoyuan International Airport (TPE). It also distinguishes EVA as the only Taiwan-based airline and one of the few airlines in the world to have obtained certification for air and ground handling operations simultaneously, strengthening its position as one of the leading global one-stop cold chain pharmaceutical product carriers.

IATA provides consistency and standardization of global pharmaceutical transportation needs, standardizes and assists the air transportation supply chain to establish safe and reliable logistics standards. CEIV Pharma (Center of Excellence for Independent Validators) certification is regarded as the highest standard in the cold chain transportation industry, re-certification is required every three years. The companies not only have to put in a tremendous amount of funding to upgrade existing or build new cold chain facilities, but also arrange for employees to receive professional training and establish a complete quality control system in accordance with CEIV certification requirements to comply with international standards for transportation and storage. Standard specifications, especially for handling special pharmaceutical products that are temperature-sensitive, emphasize the need for strict standards and equipment.

EVA and EGAS pay special attention to the risk assessment and management of pharmaceutical cold chain transportation, with the complete planning for station capacity analysis and evaluation, personnel training, and handling procedures before each transportation. During certification process, it was highly recognized by IATA. In 2021, EVA and EGAS obtained the certification for the first time, it has created an average 30% annual growth rate for pharmaceutical cold chain transportation in the recent years. We expect the re-certification can help business growth in cold chain transportation, bringing the positive effects to Taiwan’s biotech industries and connecting with the world.

Due to the strict temperature-controlled transportation conditions of cold chain logistics, starting 2018, EVA has formed a team of experts to cooperate with several domestic and overseas temperature-controlled container suppliers to provide refrigerated, low-temperature, extremely-low temperature and other transportation services. Temperature-controlled containers can rely on physics and chemical reactions to keep it cold up to 144 hours, without the need for dry ice. The containers can be closely monitored to track the temperature and humidity of transported products, providing safe, diverse, convenient and rapid cold chain transportation services. During the COVID-19 epidemic in the past, we provided fast air transportation services to import and export different vaccines, making the contributions to the society and epidemic prevention.

The advancement of the cold chain transportation can fulfill the needs for economic development, it has proven its capability to ensure the dire needs of transportation of important supplies, especially in the face of an unknown epidemic. IATA’s CEIV Pharma (Center of Excellence for Independent Validators) certification can enhance the brand image for EVA and EGAS, and further gain the trusts from customers, making us to become a strong supporter for global pharmaceutical cold chain transportation.

About EVA Air
EVA Air is a Star Alliance member and one of only 10 SKYTRAX-rated 5-Star airlines worldwide. Travelers responding to SKYTRAX’s global survey voted EVA number one for the “World’s Cleanest Aircraft Cabins” and “Best Economy Class Airline Catering.” TripAdvisor recognized it among the “Top 10 Airlines – World” and awarded it top spots in four more categories in its annual Travelers’ Choice Awards for Airlines while Travel + Leisure readers also ranked it in the Top-10 International Airlines. The carrier was established in 1989 as Taiwan’s first privately owned international airline. It is part of the respected Evergreen Group and a sister company to global container-shipping leader Evergreen Line. It flies a fleet of more than 80 Boeing and Airbus aircraft to over 60 international destinations throughout Asia, Oceania, Europe and North America where gateways are Chicago, Houston, Los Angeles, New York, San Francisco, Seattle, Toronto and Vancouver. Travelers can learn more about EVA and schedule, book and buy tickets at www.evaair.com.

About EGAS
Evergreen Airline Services Corporation (EGAS) was established in 1990 with a team committed to safe operations and superior customer service. Services include loading/unloading, handling and warehousing luggage, cargo and mail, aircraft interior and exterior cleaning, laundry and office cleaning. It set a goal to become the recognized leader and preferred partner in the professional airport ground-handling, laundry and office cleaning industries. In 2020, EGAS provides safe, professional ground support services to 39 airlines flying to/from Taiwan, including EVA Air, at Taoyuan International Airport, Taipei Song-Shan Airport, Kaohsiung International Airport and Taichung International Airport. For more than a decade, EGAS has worked hard and been rewarded with one success after another. EGAS has now secured ISO-9001 certification and CEIV Pharma certification, marking major milestones in its progress toward becoming a leading first-class international airline services operator.